Answer
Jan 29, 2025 - 09:01 AM
If you are unsatisfied with your Brother SE2000, you are eligible for a refund if the machine is unopened and unused within the first 30 days. Please contact support@swingdesign.com to have an RMA number assigned to your return as unauthorized returns may not be accepted.. Customers are responsible for return shipping expenses unless otherwise explicitly stated. Items must be returned to us with a trackable shipping service. Shipping and handling fees are nonrefundable. A refund will be issued after our warehouse receives, inspects, and processes your return. Swing Design will refund the decided amount back to your method of payment. Please include your order number and your name with the return.
